After you ship an order, and provide a tracking number, your customer can track their order using Shop. Shop connects with shipping carriers to provide updates to customers throughout the delivery journey. Shop are’t involved in the delivery of goods and services, and all shipping related questions should be directed to the shipping carrier.
FAQs
SHOPPING INFORMATION
After you ship an order, and provide a tracking number, your customer can track their order using Shop. Shop connects with shipping carriers to provide updates to customers throughout the delivery journey. Shop and Shopify are’t involved in the delivery of goods and services, and all shipping related questions should be directed to the shipping carrier.
If you have VAT number, then VAT is not charged. You need to remember to add the VAT number to your account information section. Online checkout system will automatically fill in the submitted VAT number when you order products.
You can also add your VAT number during the checkout process manually.
If you have already established customer relationship with BLINDBO TRADE INC., you will be granted ability to pay using invoice. If you have ordered several times from BLINDBO TRADE INC. but you don’t see the invoice as a paying option on the checkout, please contact Email and we will check why the invoice is not activated on your account.
PAYMENT INFORMATION
Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.
When you are logged in and you add products to shopping cart, you have the ability to send offer request to us using the shopping cart. You just need to add the products and quantities you are interested in and click “offer request”. We will send you an offer. Please note that this feature should only be used for bulk quantity price requests.
If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact Email